Privacy Policy
Last updated: 26th June 2026
At EDRA Sports Ltd, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law.
Who We Are
EDRA Sports Ltd is the data controller responsible for your personal information.
Email: support@edrasports.com
EDRA Sports Ltd is registered with the Information Commissioner's Office (ICO).
ICO Registration Reference: ZC180277
Our website is hosted by Shopify, which provides the ecommerce platform that enables us to sell our products and securely process your orders.
Information We Collect
Depending on how you interact with us, we may collect:
- Name
- Email address
- Delivery and billing address
- Telephone number
- Order history
- Payment information (processed securely by our payment providers)
- Website usage information through cookies and analytics
We do not store your payment card details.
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support.
- Manage returns and exchanges.
- Improve our website and customer experience.
- Send marketing communications where you have chosen to receive them.
- Meet our legal and accounting obligations.
Marketing
We'll only send marketing emails if you've chosen to receive them.
You can unsubscribe at any time using the link in any marketing email or by contacting us directly.
Sharing Your Information
We only share your information where necessary to operate our business, including trusted service providers such as:
- Shopify (our ecommerce platform)
- Payment providers
- Delivery partners
- Email marketing providers
- Website analytics providers
We never sell your personal information.
Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.
How Long We Keep Your Information
We only retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or to meet our legal and regulatory obligations.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your data where appropriate.
- Restrict or object to certain processing.
- Withdraw consent for marketing communications.
- Lodge a complaint with the Information Commissioner's Office (ICO).
Cookies
Our website uses cookies to improve your browsing experience, understand website performance and support essential website functionality.
You can manage your cookie preferences through your browser settings or via our cookie consent banner.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
Contact
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
